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Gems
Handpicked accessories that brighten your everyday style.
Frequently asked questions
What is Roma's Treasures?
Roma's Treasures is a fashion accessories brand offering a curated collection of handpicked jewelry and hair accessories designed to add elegance and charm to your everyday style.
How does your product/service work?
Our products are carefully handpicked and sourced for their quality, design, and craftsmanship. Selected collections may feature handcrafted elements.
How should I care for the products?
To maintain the beauty of your jewelry:
Store it in a dry place.
Avoid contact with water, perfumes, lotions, and chemicals.
Remove jewelry before bathing, swimming, or exercising.
Store pieces separately to prevent scratches.
Keep hair accessories away from excessive moisture and direct sunlight. Handle embellishments gently and store them safely when not in use.
Will the products look exactly like the pictures?
We strive to ensure our product images accurately represent each item. However, slight variations in color may occur due to lighting and screen settings.
How can I contact you?
You can reach us on support@romastreasures.in. We are always happy to answer your questions.
Returns, Refunds & Exchange
Do you accept returns or exchanges?
No. Due to the nature of our products and hygiene considerations, we do not accept returns or exchanges once an order has been placed.
What if I receive a damaged or defective product?
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.
To process your claim, you must provide:
A complete unboxing video showing the sealed package being opened
Clear photographs of the product and packaging
Your order number
Claims submitted without an unboxing video may not be eligible for review..
Shipping & Delivery
How long will it take to receive my order?
Orders are typically delivered within 3–7 business days from the date of confirmation.
Do you deliver across India?
Yes, we currently ship across India.
What if my order is delayed?
While we aim for timely delivery, delays may occur due to weather conditions, location accessibility, public holidays, or courier partner issues. We appreciate your patience and understanding.
How can I track my order?
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Roma’s Treasures brings you elegant jewelry and accessories designed to add charm to your everyday style. From minimal classics to statement pieces, every collection is curated with simplicity and elegance in mind.
Contact
support@romastreasures.in
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